This Privacy Policy describes how Dunphy Insurance collects, uses, and protects your information in connection with our services and communications.
1. Information We Collect
We may collect:
Name, phone number, email, and address
Date of birth, vehicle/property details (for quotes)
Communication and appointment history
Website usage data (via cookies or analytics tools)
2. How We Use Your Information
Your information is used to:
Generate and follow up on insurance quotes
Schedule and confirm appointments
Provide support and policy servicing
Send reminders or renewal alerts
Offer relevant updates or promotions (only if opted in)
3. SMS Consent & Compliance
By opting in or submitting your phone number through our site or forms, you agree to receive automated SMS messages from Dunphy Insurance regarding:
Appointment or quote updates
Account-related notifications
Policy renewal reminders
Optional promotional content
Reply STOP to unsubscribe
Reply HELP for assistance
Message/data rates may apply
We comply with A2P 10DLC, TCPA, and CAN-SPAM standards. Consent is not required for service.
4. Sharing of Information
We do not sell or rent your personal information. We may share data only with:
Licensed insurance carriers
CRM and communication platforms used to manage client services
Technology vendors bound by data protection agreements
5. Security
We take reasonable precautions to protect your data using encrypted tools and secure platforms. However, no digital system is 100% secure, so avoid submitting sensitive information via SMS.
6. Your Rights
You may request:
Access to your personal data
Correction of incorrect information
Removal from SMS or email communications
Deletion of your record (subject to legal retention requirements)
